§ 1. General
The association’s ethical rules obligates any member, agency or business
approved by the association to follow these rules and guidelines. Any violation
of these rules made by a member will be seen as a violation made by the
member and its contractor.
§ 2. Responsibility
As certain responsibility is expected by every member.
A responsibility to assure any costumer the best possible solution, matching
the funds there is given to the concrete case. And a responsibility to present
the best possible solution every time.
A responsibility towards the profession, by constantly participate to raise
and guard the professional level in the business, and to be in forefront
of the development – technological, educational and operational.
A responsibility to any costumers trust to the association, so any costumer
feels safe by forwarding any personal info about themselves or others, and
feels comfortable using any agent from the association.
A responsibility to act correct and objective towards the public,
representing the association, the related agency/business and
A responsibility to the other members, not to discredit the profession
and the association as a unit, or members of this by commenting on the professions
behalf without the association’s approval.
A responsibility to always be en possession of authorisations, approvals
or educations which is required by law, or which is required to legally
perform the actual business.
§ 3. Confidence
Any member, former member or approved agency/business and its agents
or former agents may never pass on confidential information or knowledge
of any kind, which is obtained during an assignment for a existing or
§ 4. Business ethics
A member must perform good business ethics – both what s announced
from the association as well as general.
§ 5. Marketing
Members of the association must in any marketing uphold objectivity,
responsibility and openness. Any member can use its membership
of the association as a guarantee that he or his agency/business
uphold these ethical rules and a certain professional standard.
The agency/business may refer to the membership directly or indirect.
§ 6. Government responsibility
Members of the association has a special responsibility towards
police, the court and other institutional partners within the profession.
The responsibility means that members in best possible way must work close
with these authorities, and secure that every law and norm, which is set
up for the members, is fulfilled, maintained and controlled internal as
well as external. This also concerns any subcontractors and suppliers.
Beside this any member must participate to that the professional level
and demands is maintained.
§ 7. Appeal board
The association has established an appeal board, which processes
cases internal end external, violation of the ethical rules, and any other
complaint regarding the association’s members. Complaints regarding
violations of law or rules of the association must be forwarded to the
appeal board, which processes the complaint as described in the associations
articles. The complainant can first ask for a consultation, where members
of the board, the complainant and the accused member will participate.
The result of the appeal board cannot be appealed.